Business Services
Leadership and Management Development Courses
Are you the leader you want to be? Does your team appreciate you as a leader? The courses and workshops offered will allow you to hone your leadership skills in order to become the leader you would like to be led by!
Click on any of the course titles below to see more details. For additional dates, see our Long-term Programme (pdf). For costs and courses running in the next few months, look at our short-term programme with prices(pdf).
Developing Leaders
These workshops look at the roles of the leader, aspects of leadership, the way to make your leadership effective and working with your team to be the leader they want to be led by. They include:
CPD: Management Skills for Supervisors Thurs 1st April 2010
Thurs 1st April 2010
This class is CPD (Continuing Professional Development) accredited and your participation will contribute to your CPD points
Supervisors have a vital role to play in any organisation. They are the link between planning and doing. The aim of this workshop is to explore the role of the Supervisor and help participants consider how to fulfil their role effectively, by building respect and getting the best from their teams.
During this workshop participants will have the opportunity to:
- Discuss the role of a Supervisor including managerial and leadership responsibilities
- Discuss the satisfactions, frustrations and challenges of being in a Supervisory role
- Discuss the expectations team members, colleagues and managers have of Supervisors
- Consider how Supervisors gain and retain respect
- Understand the difference between aggressive, non-assertive and assertive behaviour and how assertive behaviour helps build effective relationships and achieves results
- Consider what motivates people and how to apply this information to their role and the Teams they are leading
- Identify the factors of a successful Team and the differences between a Team and a "group of people"
- Identify the skills key to success in their role and how Supervisors can work together most effectively
Book now for April or register interest
Managing Meetings Effectively Wednesday 7th April 2010
Half-day workshop with practical sessions.
Wednesday 7th April 2010
Effective meetings save company time and produce better results. The delegates look at:
- Ways of organising and running an efficient and productive meeting
- Mapping techniques, action planning, silent planning
- Ways to begin a meeting without building anxiety and stress
- Stopping blockers who drain energy and can demotivate others
Book now April or register interest
Building Team Cohesion Weds 7th April 2010
Weds 7th April 2010
A recession can cause a lowering of staff morale and teams can feel threatened by change and any uncertainty their work situation causes. This course aims to provide managers with ways of encouraging their team to carry out tasks cost effectively, efficiently and co-operatively thus increasing the company’s effectiveness in their market.
Book now for April or register interest
CPD: Managing an Effective Supervision Thursday 8th April 2010
Thursday 8th April 2010
This class is CPD (Continuing Professional Development) accredited and your participation will contribute to your CPD points
This course is aimed at anyone in the Social Care arena who has responsibility for Managing and Supervising a team. It aims to provide delegates with the knowledge, skills and confidence to lead an effective Supervision Meeting.
During the course delegates will have an opportunity to:
- Consider what makes a Supervision Meeting effective
- Identify the key stages of a successful Supervision Meeting
- Consider the different formats used; one-to-ones, on-the-job and group supervisions
- Discuss the key skills needed:
- Planning
- Questioning and listening
- Giving and receiving constructive feedback
- Identifying meaningful objectives and action plans
- Identifying and implementing development plans
- Coaching
- Keeping notes
- Documenting sessions
- Monitoring progress
- Practise their skills
Book now for April or register interest
Developing Aspects of Leadership Wednesday 14th April 2010
Wednesday 14th April 2010
Effective leaders draw out the best in their teams making them more productive, avoiding dysfunction and costly mistakes. This course is designed to improve aspects of leadership that accelerate the potential of leader delegates. Business leaders are encouraged to develop themselves fully as individuals whose values are understood and appreciated by their colleagues.
Book now for April or register interest
Introduction to the Media Thurs 22nd April 2010
Thursday 22nd April 2010 — Hampshire (TBA)
The course starts with an opening session from an experienced broadcast journalist, on how to attract interest in a product, business or event through the use of a tailored media release and proper contact with the right kind of journalists. This session concludes with an individual exercise in writing a media release, and the contact protocols of dealing with a news-desk; these are evaluated in a group session. After a short coffee break the day continues with an entertaining look at providing a good radio interview, presented by John Thompson. Radio is John’s medium of choice, having worked on many stations from Radio Solent to Radio 4 (for the BBC), and being the inaugural editor of Portsmouth’s Radio Victory (now Key 107.4) to name but a few. At the end of this session participants will have the confidence to provide good sound bites within a radio interview structure. There then follows an opportunity to put the skills learned into practice by way of a radio interview, which will be replayed and evaluated.
After lunch the focus turns to television. Bill begins the afternoon session with a look at the kind of professional equipment used to acquire material for broadcast television. Many participants who have attended our courses are often unfamiliar with and somewhat surprised by just what is possible with such cameras and microphones. Participants will also be shown how their interview contributions could be used in television story with the use of a portable non-linear editing system.
Following on from his earlier Radio lecture, John Thompson now points the way to a successful television performance. He also outlines how to get the best from television opportunities and avoid the difficulties which are often encountered by some interviewees. Participants are then allotted time to choose and prepare a scenario which might suit their particular area of business.
There are two separate styles of television interview practice; one involving a ‘pre-recorded’ interview conducted by a one-man video-journalist setup, the other simulating a ‘live’ interview provided by a satellite link with a cameraman and journalist. Both these forms of interview can be inserted into the traditional news or magazine programmes, and it is seen as important that participants get the chance to sample both styles of interview. These interviews are replayed and evaluated in a group session.
The day concludes with a wash-up hosted with course principal, Bill Butcher, at which time any matter arising from the course can be raised.
A Media Skills handbook, full notes and certificate of completion of the course are provided to each participant to retain.
For background and cost details, see the MEDIA section on our Executive Coaching page.
Book now for April or register interest
Enabling Leadership Tuesday 4th May 2010
Tuesday 4th May 2010
- Leading through communication - how to reach your teams
- Leading for performance - maximising effectiveness
- Leading change - through understanding the change process and the cultural effects on employees
Book now May or register interest
CPD: Managing Team Performance Effectively Tuesday 11th May 2010
Tuesday 11th May 2010 — Portsmouth Area
This class is CPD (Continuing Professional Development) accredited and your participation will contribute to your CPD points
In a challenging marketplace it becomes even more important for businesses and organisations to ensure
they are managing the performance of their teams effectively. This course aims to develop a Manager's confidence
in managing performance, in order to get the best from their teams.
During the session participants will have an opportunity to :
- Consider why we should manage performance?
- Look at the performance management cycle
- Identify the key skills needed
- Setting SMART objectives
- Giving and receiving feedback
- Questioning and listening
- Identify how and why we need to develop staff
- Develop coaching skills
- Identify what makes an effective appraisal
Book now for May or register interest
Leadership: Developing Your Role Wednesday 12th May 2010
Wednesday 12th May 2010
This workshop aims to help leaders identify how working using a values based approach can avoid limiting and costly behaviours in their organisation while promoting a cohesive and productive working environment. Positive leadership is seen through:
- The good example of a manager
- the positive teamwork of a department that holds the individuals in it to be important
- discussion and development of behaviours in the workplace that are supportive and genuinely benefit those who work there
- the ethos that is generated in the working environment
- the integrity of the people who practise the values they promote
Book now May or register interest
Managing People for the First Time Thursday 20th May 2010
Thursday 20th May 2010
A course for new leaders that aims to help the new leader develop their confidence and understanding of what real leadership entails:
- Understanding groups and individuals
- Group formation and dynamics
- Managing effective teams to produce maximum performance
- Communication / feedback & recognition skills
Book now for May or register interest
