Business Services
Marketing and Sales
Our Marketing and Sales Associates tell us that what companies do about marketing and sales in difficult times sees them through
and improves and develops their business. Let us know what you are interested in and we will develop an in-house course or workshop
to suit your needs.
We are happy to provide open courses - if there are at least 4 expressions of interest from different businesses we can run the course.
Our courses and workshops help you to develop your creativity and enhance your ability to generate and promote your ideas and services.
We can provide in house and open courses and workshops on:
- Networking
- Customer Service
- Marketing your Services
- Developing your Marketing Literature
- Telemarketing
- Face-to-Face Sales
Click on any of the course titles below to see more details. For additional dates, see our Long-term Programme (pdf).
For costs and courses running in the next few months, look at our short-term programme with prices(pdf).
Tues 30th March 2010 — Portsmouth Area
A half-day workshop that explores ways of dealing with difficult clients, those who may feel that you have not provided the service they wanted. Using language to effect to defuse and mend difficult situations
Book now for March or register interest
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Weds 31st March 2010 — Portsmouth Area
A Full Day workshop
Telemarketing consistently outperforms all other forms of marketing and is the most powerful, cost-effective marketing vehicle available
today. Telemarketing is the ultimate marketing tool. Some popular outbound telemarketing applications include appointment setting, lead
generation, surveys, market research, list cleaning, database update, seminar registration, fund raising, phone sales, and client
reactivation... just to name a few (phew!).
Learn how to succeed in this challenging environment.
Book now for March or register interest
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Tues 6th April 2010 — Portsmouth Area
Making face-to-face sales - a workshop aimed at sales people who deal with clients directly.
Book now April, or register interest
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Tues 27th April 2010 — Portsmouth Area
This can be run as an in-house or open course. The aim is to review the skills needed to be effective in retail or other situations when dealing with customers. Practical tasks are set and training supports the needs of the delegates. Delegates will
be shown how to find out and understand their customers' needs; analyse the different ways in which clients can be supported; and learn how to work to improve relationships with clients.
Book now for April, or register interest
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Weds 5th May 2010 — Portsmouth Area
Aimed at those staff who work in the frontline and may have dealings with clients who may present with challenging behaviour.
This workshop includes empowering staff to deal with challenging behaviour, understanding what assertiveness is, developing personal skills to improve assertiveness.
Book now for May or register interest
See also our Personal Development course here.
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Thursday 13th May 2010 — Portsmouth Area
Let us help you to market your school effectively. Our £60 plus VAT half-day workshops on marketing enable you to review how
you use marketing tools to promote your school positively and effectively.
Book now for May or register interest
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Thurs 20th May 2010 — Portsmouth Area
No Customers - No Business! A workshop on retaining your customer base
Book now for May, or register interest
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Tuesday 25th May 2010 — Portsmouth Area
A Full Day workshop
Does your business rely on building customer relationships first rather than "pushing product"? Then this course will help you in your approach. Consultative selling offers the opportunity to generate sales through perceptive observation of the needs of customers and prospects.
Learn how to see the business from their point of view, build relationships and become a partner in the sales process rather than a salesman.
Learn how to succeed by adding value to the customer/client realtionship.
Book now for May or register interest
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Thurs 27th May 2010 — Portsmouth Area
A workshop that develops your planning skills, your marketing campaigns and customer communications that build trust with your clients
Book now for May, or register interest
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Other Marketing and Sales Courses Available
Don't see what you need here? We may be able to meet your requirement through our network of professional training Associates. Just contact us with brief details here and we will get back to you promptly to discuss your needs.
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