Business Services
Personal Development
These courses and workshops help your colleagues develop skills that allow them to behave with each other and clients in a confident and
productive manner. The skills gained encourage a flexible approach and aim to help to increase the effectiveness of your colleagues within
the company.
Click on any of the course titles below to see more details. For additional dates, see our Long-term Programme (pdf).
For costs and courses running in the next few months, look at our short-term programme with prices(pdf).
Half-day practical workshop
Thurs 4th March 2010
Increase the impact of your actions through refining your listening skills. Uncover greater creativity, gain perspective, focus more effectively. A skill central to leadership and commercial effectiveness.
Book now for March or register interest
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Tues 16th March 2010
A full day workshop that develops styles and skills that can improve your ability to use motivational interviewing and different communication styles. This is an interactive workshop with plenty of opportunities for participants to practise the skills taught on the course.
Book now March or register interest
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Weds 17th March 2010
This is a half-day course split into two sessions. The first session covers current practice for taking minutes, using agendas and the chair effectively, what to include and what to leave out, style and layout of minutes. There are practical exercises to incorporate the learning points.
The second session introduces editing and review skills and how to ensure minutes are presented in a manner that enables the receiver to understand them and what went on at the meeting
Book now for March or register interest
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Tues 23rd March 2010
A half-day workshop that offers practical tips and practice to help delegates develop their telephone skills
Book now March or register interest
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Thurs 1st April 2010
This full day workshop will uncover the secrets of successful presenters and give you the confidence to meet all your presentation and communication challenges.
The points covered will include:
- Qualities of effective presenters
- The 5 P's of a perfect presentation
- The 'Von Restorff' effect
- Structuring your presentation
Book now for April or register interest
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A half-day course on Tuesday 6th April 2010
Developing the skills to write according to your audience, to produce writing that is fit for purpose such as reports, memos, reviews, analysis and persuasive texts.
Book now April or register interest
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Tues 6th April 2010
This full-day workshop provides useful strategies which can be applied instantly in your work and personal life. Introducing NLP into your business will enable you to work and communicate much more effectively.
Book now for April or register interest
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Thurs 8th April 2010
A full-day course designed to provide participants with a range of tools that will equip them to:
- Set clear goals
- Improve the outcome of their communication with clients and colleagues
- Be more resourceful in challenging situations
- Apply creative thinking to problem solving
Book now for April or register interest
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Tues 13th April 2010
This half-day workshop can be organised to suit delegates' needs.
The purpose of this course is to:
- Encourage delegates to review how they use their time to order, prioritise, plan and carry out tasks at work
- Support different approaches to planning that will improve their effectiveness
- Help delegates learn the skills they need to avoid work overload and related stress caused by inefficient time management
The half day includes:
- A review of hot spots during the working day
- The common sense approach to using time effectively
- How to use lists
- Action planning that works
- Setting achievable targets for tasks
- Mapping tasks
- The practical application of time management through tasks chosen by delegates
Book now for April or register interest
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Weds 14th April 2010
This half-day workshop includes empowering staff to deal with challenging behaviour, understanding what assertiveness is, developing personal skills to improve assertiveness.
Book now April or register interest
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Tues 27th April 2010
A full day course
Introducing NLP into your business will enable you to work and communicate much more effectively. It will help you help others to achieve their outcomes. It makes achieving outcomes much easier for them and for you.
NLP skills can be used in your both your personal and business life to enhance confidence and performance in areas such as:
- Sales
- Negotiation
- Leadership
- Training
- Relationships
Book now April or register interest
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A full-day workshop on Tues 27th April 2010
Ways of dealing with difficult clients, those who may feel that you have not provided the service they wanted. Using language to effect to defuse and mend difficult situations.
Book now for April or register interest
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Weds 28th April 2010
A half-day course
As the level of available information in the world increases, the ability to absorb it efficiently has become more and more vital to personal productivity and success. The people who are achieving serious success today are those who can quickly read, process and apply large quantities of relevant information from reports, books, magazines, newspapers and the Internet. This course covers techniques that will enable you to easily double your reading speed without any reduction of comprehension.
Book now for April or register interest
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Weds 28th April 2010
Small group full-day open session (alternatively in-house or one-to-one sessions by arrangement) that will help you to develop strategies to work effectively through looking at communication, written tasks, using IT effectively. Contact us to plan support that will be right for you.
Book now for April or register interest
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Other Personal Development Courses Available
Remember for an open course we need just 4 registrations of interest for any of these courses to run. Register your interest by clicking the course title and completing the form.
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